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Extended quarantine ѻývery grimѻý for residents of B.C. retirement residence: daughter

Health authority procedures questioned after six-week COVID-19 outbreak at Westminster House
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Fraser Health in mid-September declared a COVID-19 outbreak at Westminster House in South Surrey. (Google Streetview photo)

A South Surrey woman whose mom is among nearly three dozen seniors who have been on lock-down since mid-September is questioning why ѻý more than 18 months into the COVID-19 pandemic ѻý a system hasnѻýt been devised to reduce the impact of quarantine measures on locked-down care-home residents who continue to test negative for the virus.

ѻýEven though my mom has tested negative week over week over week, sheѻýs still in jail and will be until there are no more cases for two weeks,ѻý Leanne Thain said Friday (Oct. 22).

ѻýItѻýs been very grim.ѻý

Thain said her mom, 81, hasnѻýt been able to leave her room in Westminster Houseѻýs complex-care unit (at 1653 140 St.) since a COVID-19 outbreak was declared on Sept. 13 after three staff members tested positive. As per established protocols, outside visits, occupational therapy, baths and social activities all were halted, as was even such simple basics as eating with regular dishware and cutlery.

She said she filed a complaint with Fraser Health regarding the continuing conditions not to target the facility ѻý ѻýI know theyѻýre doing their bestѻý ѻý but rather as a last resort to shed some light on the impacts and advocate for those affected.

Sheѻýs also hopeful that her momѻýs story will help persuade people who may have been on the fence about getting the vaccine that it is in the best interest of all.

ѻýPeople need to understand what is going on on the inside when we have these outbreaks,ѻý Thain said. ѻýMaybe it would help them get vaccinated or feel like, yeah, we donѻýt want to have people live like this.ѻý

Fraser Health officials said Monday (Oct. 25) that over the course of the past six weeks, there have been a total of 24 positive tests at the site ѻý 16 residents and eight staff ѻý and two deaths.

Facility owner Gord McNaughton said that every time the outbreak appeared to be ending, a new positive case would restart the two-week quarantine clock. Heѻýs hoping for better news out of tests that were conducted Oct. 25.

If those results are all negative, ѻýthen weѻýre free,ѻý he said Monday.

Thain said she questioned for weeks why COVID-positive patients in the affected unit couldnѻýt be separated from those who were negative, to help contain the spread.

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McNaughton said he felt the idea had merit, but when he asked Fraser Health ѻý whose guidelines all licenced facilities in this region must follow ѻý if the most recent positive case could be moved to a hospital, the answer was a firm no.

ѻýOur hands are tied in terms of decisions we can and canѻýt make,ѻý McNaughton said. ѻýTheyѻýre totally against it.ѻý

He wonders if, had the last two positive cases been transferred, ѻýmaybe this thing wouldѻýve been over earlier.ѻý

Fraser Health has said that the protocols being followed for each outbreak in the region are ѻýbest practicesѻý that have been evolved over the course of the pandemic under the guidance of the provincial health officer, and are in place ѻýfor the greater good.ѻý

ѻýItѻýs a pandemic, thereѻýs people in the facility that have tested positive,ѻý a spokesperson for the health authority said. ѻýWeѻýre trying to prevent the spread, this is the best way to do it until weѻýre certain itѻýs not spreading any more.ѻý

Measures implemented by the health authority at the outset to contain and curb spread of the virus, according to a Sept. 14 news release, included supporting staffing levels; restricting social visits; modifying staff and resident movement to minimize exposure; enhanced cleaning; notification of residents, families and staff; and twice-daily screening of staff and residents.

Thain said the support has fallen short of meeting the isolated residentsѻý needs, noting her mother went three weeks without a hair wash before a medical exemption that enabled her to have baths was granted.

McNaughton agreed the past six weeks have been difficult.

ѻýResidents in quarantine is not good,ѻý he said. ѻýThe virus is one thing, but the boredom and loneliness is another.ѻý

He said the residentsѻý doors were left open and that staff in full PPE (personal protective equipment) were in and out of the rooms frequently. He noted that Thainѻýs mother had been taken for some short one-on-one walks, however, inclement weather of recent weeks has stymied that.

The Fraser Health staffing support was appreciated, McNaughton added, but not enough. Overtime at the residence has been four times what it normally is, and ѻýour staff are exhausted.ѻý He noted that no staff were displaced due to being unvaccinated, however, booster shots for the residents arrived later than expected ѻý delivered in the midst of the outbreak, rather than in August.

Thain reiterated that her criticisms are not directed at the facility itself; that her main focus is to advocate for her mom and the other residents.

But so far, those efforts have been to no avail. In addition to Fraser Health and Westminster House officials, sheѻýs connected with the office of the seniorsѻý advocate and Surrey-White Rock MLA Trevor Halford.

ѻýIt just doesnѻýt seem like anyone can help,ѻý she said.

ѻýItѻýs heartbreaking that while the Canucks are going to have a full arena tonight (Oct. 26), and yet my mom whoѻýs triple-vaccinated is not able to get out of her room in a nursing home.ѻý



tholmes@peacearchnews.com
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Tracy Holmes

About the Author: Tracy Holmes

Tracy Holmes has been a reporter with Peace Arch News since 1997.
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